To perform a recovery on your computer with Windows 10 using one of the following methods:. Recovery when Windows opens correctly. Recover without affecting your files using HP Recovery Manager You can refresh your computer without affecting your personal files and applications. If Windows opens correctly , perform the following steps to start a system refresh that does not affect your files. Disconnect all connected devices and cables such as personal media drives, USB drives, printers, and faxes.
Remove media from internal drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, or power cord. From the Start screen, type recovery manager , and then select HP Recovery Manager from the search results. If you are prompted for an Administrator password or confirmation, type the password or provide the confirmation.
If a User Account Control window asks if you want to allow the program to make changes to the computer, click Yes. Under Help , click Windows System Reset. Read Your apps will be removed , and then click Next. If you continue to Reset the PC, you won't be able to undo, or go back, to a previous version of Windows.
Under Help , click Windows Recovery Environment. Click OK. The system reboots into the Windows Recovery environment. Click Recover without backing up your files , and then click Next. Read the System Recovery information. To proceed, click Next.
The computer restarts. Follow any on-screen instructions and do not interrupt it during the process. The computer might restart a number of times during the recovery process. Insert the media and use the following instructions. Turn on the computer and immediately press the Esc escape key repeatedly, about once every second, until the Startup Menu opens.
Press F9 to open Boot Device Options. This screen only displays for seconds and if no key is pressed, the system boots normally into Windows. When recovery starts, continue using the steps to complete recovery. The option should be Factory Reset. Click Next. To recover your system without backing up your files, the files should already be backed up and saved. To continue, if you have backed up your files, click Recover without backing up your files , otherwise click Back up your files first recommended.
After all files are copied to the hard drive, on the Factory Image preparations screen, you are asked if you have received a Supplemental Recovery Disc. When the Recovery preparation is complete window is displayed, perform the next step, depending on your recovery media:.
The computer might go through several Software Installation screens; this is normal, please do not turn off your computer during this process. Reinstall any software programs that were added after purchasing the computer, as well as any files that were backed up. Protect your computer by reinstalling any virus and security software that was installed before the system recovery. Create recovery media To create the recovery media now, use the following instructions. Only one set of media can be created, so if it has already been created, you cannot create another one.
Search for and open HP Recovery Manager. Click I Accept to the notification that only one set of recovery media can be made. If the size of the USB drive is larger than 32 GB, the extra size on the flash drive might not be usable after the recovery media is created. Please be aware that all data on the selected USB flash drive is lost after the recovery media is created. Select whether to create the recovery media on a USB flash drive or CDs and follow the on-screen instructions.
Factory reset using media you created If you created your own recovery media, you can use it to perform a Factory Reset on your computer. Failure to backup your files results in loss of files and information. After backing up your files, use the following instructions to use the media you created to recover your computer. Kein Problem. Besuchen Sie die Website Dell. Support Wissensdatenbankartikel. Artikelinhalt Artikeleigenschaften Diesen Artikel bewerten. Symptome Verwenden von Dell Backup und Recovery.
Removes any apps your PC manufacturer installed. Data erasure On removes files and cleans the drive. If you're planning to donate, recycle, or sell your PC, use this option. This might take an hour or two, but it makes it harder for other people to recover files you've removed. Data erasure Off just removes files. It takes less time, but is less secure. To do this, you will repeatedly turn your device off, then on:. Select Advanced options. Open File Explorer and select the drive with the installation media.
From the root directory of the drive, double-click setup. Keep personal files and apps — This will preserve your personal data, apps, and settings. Keep personal files only — This will preserve your personal data and settings, but all your apps will be removed. Keep nothing — This will remove all personal data, settings, and apps. Warning: You cannot undo a reinstallation of Windows Be sure to back up your files first if you choose the Keep nothing option. To finish, select Install to start reinstalling Windows 11 on your PC.
If your PC won't start and you haven't created a recovery drive, download installation media and use it to restore from a system restore point or reset your PC. On a working PC, go to the Microsoft software download website.
Follow the steps to create installation media, and then select Finish. On the initial setup screen, enter your language and other preferences, and then select Next. If you don't see the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC's boot order, and then try again.
On the Choose an option screen, select Troubleshoot. From there, you can:. This will remove recently installed apps, drivers, and updates that might be causing your PC problems. For info on how to create a recovery drive on a working PC, see Create a recovery drive. On the Choose an option screen, select Troubleshoot , and then select one of the following two options. This won't affect your personal files, but it will remove recently installed apps, drivers, and updates that might be causing your PC problems.
This will remove your personal files, apps and drivers you installed, and changes you made to settings. This will keep your personal files, but it'll remove apps and drivers installed after the upgrade, as well as any changes you made to settings. In most cases, you'll have 10 days to go back. Note: The option in Settings to go back to your previous version of Windows is only available for a limited time after upgrading.
Next to Go back , select Go back. When the next preview build is ready, it'll be installed on your PC. This option takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when you install a new app or driver, and when you create a restore point manually. In the search box on the taskbar, type control panel , and then choose it from the list of results. With a recovery disk, one can return the computer to a previous or original configuration.
The steps to create HP recovery disk slightly differ between different operating systems. Before getting started, disconnect your computer from the Internet, close all other programs and do not use it for other work during the creating process. Then search for and open HP Recovery Manager. Step 1: Choose Create recovery media and click I Accept to the notification that only one set of recovery media can be made, then Continue.
If an error message saying "A set of recovery media was previously created for this computer", then you need to use another method to obtain new discs. Step 2: Click I Accept to the notification that only one set of recovery media can be made, then Continue. If an Administrator password or confirmation is required, type the password or provide confirmation; and click Yes if a User Account Control window asks if you want to allow the program to make changes to the computer.
Step 3: When the computer prompts you to insert a DVD or USB flash drive and displays the number of discs you need, prepare the same number of blank DVDs as required and label them, according to their disc number. Step 5 : After you insert the disc, the computer will start preparing data, buring data, and verifying disc. Step 6: Every disc will experience the same 4 stages. Then click Finish to close the recovery disc creation program.
Step 3: The program will display the number of discs needed. Prepare them as required. Step 4: Insert the first blank DVD, then the Recovery Disc Creation window will open and display the status of the following processes: Collecting files , Writing files , Verifying disc. Step 5: After the first disc is successfully created, insert subsequent discs to finish the whole process.
If the above methods don't work, contact HP Customer Support. Even if they don't have your computer model's recovery disk available in their store, they may offer you a couple of solutions depending on your specific situation.
0コメント